Returns and Exchanges

We hope that you are happy with your order, but if for some reason you are not you can return this to us for a refund. You can return your item to us within 30 days for a full refund if the product is in a re-saleable condition.

 

Unopened, with all original product packaging and hygiene seals untouched, we are unable to offer a refund, replacement or exchange on items that are not re-saleable.

 

Please send your items back to the following address:

 

European Lacquers

27 Hornsby Square

Basildon

Essex

SS15 6SD

 

Please notify us as soon as possible with any issues by contacting our customer service team at sales@vivienkondor.com or calling us on 01268833384 between 9am – 5pm Monday – Friday.

 

Please note you must return the whole product in the correct condition for a refund